Frequently Asked Questions

What makes Salty Bulldog Boutique special?

At Salty Bulldog Boutique, we specialize in custom-made apparel that celebrates your unique style and story. Every design is hand-crafted with premium materials and finished with attention to detail. Whether it's a baby's first outfit, family matching tees, or personalized gifts, we bring your creative ideas to life with quality that lasts.

How do I place a custom order?

Placing a custom order is easy! Simply contact us through our website, email, or social media with your design ideas, preferred colors, sizes, and any special requests. We'll work with you to create the perfect design and provide a quote. Once approved, we'll get started on bringing your vision to life!

What types of products do you offer?

We offer a wide range of custom apparel including:

  • Baby and kids clothing
  • Family matching sets
  • Custom t-shirts and hoodies
  • Embroidered designs
  • Personalized gifts
  • Special occasion outfits
  • Corporate and team apparel

If you have something specific in mind, just ask - we love a creative challenge!

How long does it take to complete my order?

Production time varies depending on the complexity of your design and current order volume. Typically:

  • Simple designs: 5-7 business days
  • Complex or embroidered items: 7-10 business days
  • Large orders: 10-14 business days

We'll provide an estimated completion date when you place your order. Rush orders may be available for an additional fee - just let us know your timeline!

What are your sizing options?

We offer a full range of sizes from newborn to adult 5XL. Our size chart is available on each product page, and we're happy to help you choose the perfect fit. For custom orders, we can also accommodate special sizing requests to ensure the perfect fit for everyone in your family.

Can I see a preview of my design before production?

Absolutely! We provide digital mockups for all custom orders so you can see exactly how your design will look before we start production. We'll work with you to make any adjustments until you're completely happy with the design.

What materials do you use?

We use only high-quality, comfortable materials including:

  • 100% cotton and cotton blends
  • Soft, breathable fabrics perfect for sensitive skin
  • Durable materials that maintain their shape and color
  • Premium threads for embroidery
  • Eco-friendly options available upon request

All our materials are carefully selected for comfort, durability, and safety.

How should I care for my custom items?

To keep your custom items looking their best:

  • Machine wash in cold water
  • Turn items inside out before washing
  • Use mild detergent, avoid bleach
  • Tumble dry on low heat or air dry
  • Iron on reverse side if needed
  • For embroidered items, avoid direct ironing on the design

Proper care will help your custom pieces last for years to come!

Do you offer returns or exchanges?

Due to the custom nature of our products, we cannot accept returns or exchanges unless there's a defect in materials or workmanship. However, we stand behind our quality and will work with you to resolve any issues. We recommend reviewing your design mockup carefully before approving production.

What are your shipping options?

We offer several shipping options:

  • Standard shipping (5-7 business days)
  • Express shipping (2-3 business days)
  • Overnight shipping (next business day)
  • Local pickup available

Shipping costs are calculated at checkout based on your location and chosen method. Free standard shipping on orders over $75!

Can you work with my own design or logo?

Yes! We love working with your existing designs, logos, or artwork. Simply send us your files in high resolution (PNG, JPG, or vector formats work best). Our design team will review your artwork and let you know if any adjustments are needed for the best possible result.

Do you offer bulk or wholesale pricing?

Yes! We offer competitive pricing for bulk orders, corporate events, team uniforms, and wholesale accounts. Contact us with your quantity and requirements for a custom quote. The more you order, the more you save!

How can I contact you?

We'd love to hear from you! Reach out through:

  • Email: info@saltybulldogboutique.com
  • Phone: [Your phone number]
  • Contact form on our website
  • Social media: Follow us on Instagram and Facebook

We typically respond within 24 hours and are always happy to answer questions or discuss your custom project ideas!